Handling of Personal Information

• To provide products/services and to handle after sale services
• To provide information from our group such as products, services, events, promotions, surveys, etc.
• To respond to inquiries
• For study, research and development to improve products and services

For business discussion and communication

To use for duties concerning employees (business management, personnel management, attendance management, labor management, health management, welfare management, etc.)

For providing information to recruitment applicants (including internship applicants) and recruitment selection duties

In the following cases, the Company provides personal data, excluding names, addresses, or any other information by which specific individuals can be identified, by electronic means to service operators and advertisers the Company partners with (including but not limited to points-based reward Web sites; hereinafter “Partners”).

＜When Personal Data is Provided＞
When a customer transitions from a Partner's Website to the Zoff Online Store to use the Zoff Online Store

＜Purposes for Provision of Personal Data＞
For provision of services by Partners and for analysis of advertising effectiveness, etc. and marketing

＜Personal Data Provided＞
Some purchasing information, identifiers and action history, etc.

*The Company complies with the privacy policies established by our Partners. Access the Websites operated by Partners whose sites you use regarding how they handle the information provided to them by the Company.

＜Items of personal information to be used jointly＞

＜Purpose of use by joint users＞
As described in “●Personal information of customers” within “Purpose of use” above

＜Management representative of personal information to be used jointly＞
3-6-1 Kita Aoyama, Minato-ku, Tokyo
INTERMESTIC INC.　Hiroshi Ueno　President CEO/COO

＜Acquisition method＞
Acquisition from the said person and our system

*The personal information of customers who visit and shop at the stores in Japan is not transferred to or jointly used with Group companies overseas by the Company Group.

*Articles relating to the joint use of personal information is stated in the documents that customers fill out and enter at the store.

The Company Group implements the following secure management measures to ensure appropriate handling of retained personal data.

A person responsible for handling retained personal data is appointed.

The scope of employees authorized to handle retained personal data and the retained personal data they are authorized to handle is well defined, and a system is established for contacting the person responsible and reporting facts concerning violations of laws and internal company regulations as well as when indications of violations are identified.

Regularly scheduled training is implemented for employees concerning matters that must be adhered to in handling retained personal data.

Measures are implemented to prevent theft and loss of equipment and devices, electronic media, and paper documents used for handling retained personal data. Additionally, when such equipment and devices, and electronic media, etc. are carried from place to place, including within the workplace, measures are implemented so that the personal data cannot be easily accessed.

Access restrictions are implemented and limits are placed on the scope of persons who handle personal information databases, etc. as well as the personal information databases they are authorized to handle.

When storing retained personal data in countries overseas, secure management measures are implemented in full awareness of the systems for protection of personal data established in the countries in which the retained personal data is stored.

For disclosure request, please prepare “Required documents” below (please confirm 3.) and submit by either mail or e-mail below

To request the disclosure, please fill in all of designated items of applicable “A) Request form specified by our company” and submit to aforementioned address along with “B) Documents for identity verification”

*For Health Insurance Certificate, please hide the insurer code and number by pasting a piece of paper before copying. If we receive without insurer code and number being hidden, we will handle it after masking.

*Please contact our Personal Information Protection Relations Office if you wish to use identity verification documents other than above.

If a person requesting disclosure is a minor, a legal representative of adult ward, or a delegated representative of a said person, (hereafter referred as “voluntary representative”) then please add documents below in addition to foregoing documents.

*In case of certificates including location of family register such as family register, please hide “location of family register” from copying by pasting a piece of paper. If we receive without location of family register being hidden, we will handle it after masking.

*For Health Insurance Certificate, please hide the insurer code and number by pasting a piece of paper before copying. If we receive without insurer code and number being hidden, we will handle it after masking.

Varies on billing notification method and request detail.

In case you request email notification: Free regardless of request details

In case you request notification in writing
If request is for disclosure or purpose of use notification: 650 Yen per application (Please enclose a postage stamp or a money order with request documents)
If request is for other than disclosure or purpose of use notification: free

*We will notify in case of insufficient fund or non-payment; however, we will treat as absence of disclosure request if payment is not made within the set period of time.

＜In case you request email notification＞
We will send an email to the email address listed in the “requester” column of the request form.

＜In case you request notification in writing＞
We will send a letter using “ID Confirmation Delivery Service” to the address listed in the “requester” column of the request form.

The personal information acquired in relation to disclosure requests (including attached identity verification document) will be handled only within the scope necessary to perform such requests. The submitted documents will be retained for 2 years after replying to disclosure request is completed, and will be disposed afterwards.
Furthermore, information will not be disclosed in the following cases. In such cases, we will notify the decision and its reason. In addition, service fee will not be refunded even in case of non-disclosure where service fee is charged for request.

• When identity cannot be confirmed such as address stated in the request form, in the identity verification form, and the registered address of our group do not match
• When proxy cannot be confirmed in case of application by the representative
• Incomplete request document
• When there is fear of damage to the life, body, assets and other rights and profits of the person filing the request or of a third party
• When there is fear of serious impediments to the appropriate implementation of business of our group
• When request violates other laws

The Company receives identifiers, action history, etc., and other customer-related information (personal-related information) provided by third parties that do not retain information by which specific individuals can be identified, and the Company may connect and use the information with the personal data we retain on our customers. The purposes for use of the personal data are stated in “●Personal information of customers” in “Purposes of Use of Personal Information” above.

The Company also uses Cookies to acquire information, and analyzes information on the browsing history and the purchasing history of the Company’s Website users for the purpose of providing the most suitable advertising to customers in regard to products and services.

The Company uses Cookies to acquire information, and analyzes information on the browsing history and the purchasing history of the Company’s Website users for the purpose of providing the most suitable advertising to customers in regard to products and services.

Although it is possible to set your browser to reject cookies, please be aware that cookies are indispensable to some of the Company’s Website functions and consequently you may be unable to receive some of the Company’s services.

Further, there may be cases in which we might refer to Cookies in commissioning a third party to distribute advertisements. If you wish to opt out of this setup, you are requested to access the opt-out page of each of our companies and follow the established procedures.

Our website uses Google Analytics. Please visit Google website regarding Google’s privacy policy or the user policy of Google Analytics.

• Google Analytics user policy: https://marketingplatform.google.com/about/analytics/terms/us/
• Google privacy policy: https://policies.google.com/privacy?hl=en
• Google Analytics Opt-Out Add-On: https://tools.google.com/dlpage/gaoptout?hl=en

*We currently do not belong to any certified personal information protection organization.

INTERMESTIC INC./Zoff Co., Ltd.
Hiroshi Ueno
President CEO/COO

Enacted December 27, 2011
Amended March 15, 2018
Amended April 1, 2021
Amended April 1, 2022
Amended June 1, 2022